Policies, terms & the honest disclaimer.

01 Agreement to these terms

These Policies (the “Terms”) are a binding agreement between you and DropX (“DropX,” “we,” “us”). They cover the DropX desktop application, the website at dropxv3.netlify.app, and every related feature and service (together, the “Service”). By downloading, installing, purchasing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use DropX on behalf of someone else or an organization, you confirm you are authorized to accept these Terms for them.

02 No guarantee of results

This is the most important part of these Terms, so we state it plainly. DropX is assistive automation. It improves your speed and convenience, but it cannot guarantee any outcome.

• No guaranteed checkouts. DropX may monitor stock, open product pages, pre-fill steps, or time an action to a drop, but it cannot guarantee that an order will be placed, accepted, paid, fulfilled, or shipped. Items sell out, carts expire, prices change, and retailers cancel orders.
• No guaranteed giveaway or raffle wins. Features that help you enter giveaways, raffles, or draws (including any Whatnot-related automation) do not increase the fairness of, control, or guarantee the result of those events. Winning is determined solely by the third party running them.
• No guaranteed stock, restocks, or timing. We do not control if or when an item restocks, how many units exist, or the exact instant a drop goes live. Alerts and countdowns are best-effort and can be late, early, missed, or wrong.
• Third parties can block automation. Retailers actively deploy bot detection, CAPTCHAs, queues, rate limits, and account or order cancellations. These can cause DropX to fail to complete an action through no fault of DropX.

You accept that variables outside our control — retailer systems, giveaway operators, product availability, payment authorization, CAPTCHA/anti-bot systems, your internet connection, proxies, and your computer — determine the actual result. You use DropX to try to do these things faster, at your own risk, and you agree that DropX is not responsible or liable for a drop you don't hit or a giveaway you don't win.

03 What DropX is (and isn't)

DropX is a locally installed Windows tool that each user runs on their own PC, under their own accounts, on their own internet connection. It helps you:

• Monitor product stock and watch your own Discord drop feeds.
• Open product links quickly and, where supported, assist with checkout steps.
• Coordinate timed and instant drops across supported stores, and send yourself alerts.

DropX is not a retailer, a marketplace, a payment processor, a giveaway operator, or an agent of any store. It does not hold inventory, does not sell the products you pursue, and does not run the giveaways you enter. It is software that acts on your behalf, at your direction, on your own devices and accounts.

04 Eligibility & your account

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use DropX. You are responsible for keeping your account credentials, license, and any connected retailer or third-party logins secure. You are responsible for all activity that happens under your account and installation.

You agree to provide accurate information and to keep it current. We may suspend or terminate access for a breach of these Terms, suspected fraud or abuse, a chargeback, or as required to protect the Service or other users.

05 Acceptable use

You agree to use DropX lawfully and responsibly. You will not:

• Use DropX for any illegal purpose, fraud, or to harm others.
• Resell, sublicense, redistribute, or share your license, or attempt to circumvent the license, device binding, or update mechanisms.
• Reverse engineer, decompile, or tamper with the Service except where that restriction is prohibited by law.
• Use DropX to violate any third party's terms of service, rules, or rights — including a retailer's or giveaway operator's terms. Following those terms is your responsibility.
• Attack, overload, or disrupt the Service, its infrastructure, or any third-party system.

You are solely responsible for whether your use of automation complies with the terms of the retailers and platforms you interact with. Those platforms may limit, cancel, or ban accounts that use automation — that risk is yours.

06 Third-party retailers & services

DropX is an independent product and is not affiliated with, endorsed by, or sponsored by any retailer, brand, or platform it can interact with — including Target, Walmart, Costco, Best Buy, the Pokémon Center, Whatnot, Discord, or any other third party. All product names, logos, and brands are the property of their respective owners and are used only for identification and compatibility.

The Service also relies on third-party providers (for example, payment processing and email delivery). Your use of those services is subject to their own terms and privacy policies, and their availability is outside our control.

07 Assumption of risk

You knowingly and voluntarily assume all risk arising from your use of DropX, including:

• Failing to complete a purchase, or completing a purchase you did not intend.
• Missing a drop, restock, or giveaway, or not winning a giveaway or raffle.
• Orders being delayed, cancelled, or rejected by a retailer or payment processor.
• Retailer or platform action against your accounts for using automation.
• Charges you incur with retailers — DropX never controls or reimburses those.

You are responsible for reviewing every order and charge you make and for any money you spend with third parties. DropX only assists the process; the decisions and their consequences are yours.

08 Billing, renewals & refunds

DropX is offered as a subscription billed at $15 per month through our third-party payment processor. By subscribing, you authorize a recurring charge until you cancel.

• Renewal. Your subscription renews automatically each billing period unless cancelled before the renewal date.
• Cancellation. You can stop future billing at any time by cancelling; access continues through the end of the current paid period.
• Refunds. Because access is delivered instantly and digitally, charges for the current period are generally non-refundable. If a technical problem on our side prevents activation, contact support and we'll make it right. Approved refunds may disable the related license.
• Chargebacks. Filing a chargeback instead of contacting support may result in immediate suspension of your license.

A subscription pays for access to the DropX software and its features. It is not a purchase of any product, an entry fee, or any guarantee of a checkout or a giveaway win.

09 License, devices & HWID

Subject to these Terms and an active subscription, DropX grants you a personal, non-exclusive, non-transferable, revocable license to install and use the app for your own use.

• One device at a time. Your license binds to a single device using a hardware identifier (a one-way “HWID” hash). It does not identify you personally beyond linking your license to a machine.
• Moving devices. When you switch computers, use Reset HWID from your account to unbind and re-activate on the new PC. Reset is available on a limited cadence to prevent abuse.
• Updates. The app may check for and apply signed updates so every install stays current and secure.

The Service and its software remain our property. This license grants use, not ownership, and ends if your subscription ends or you breach these Terms.

10 Privacy & data

We aim to collect only what the Service needs to work:

• Account. Your email and license status, used to sign you in and manage access.
• Device binding. A one-way HWID hash tied to your license for one-device enforcement. We do not use it to track you across the web.
• Payments. Card details are handled by our payment processor. DropX never sees or stores your full card number.
• Local secrets stay local. Credentials you enter for your own retailer, Discord, or alert integrations are stored on your own PC using operating-system protection and are not transmitted to us in plain text.

We do not sell your personal information. We use third-party providers (such as payment and email services) that process limited data on our behalf under their own policies. You may contact us to ask about the data associated with your account.

11 Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, timely, or that it will detect every drop, complete any checkout, or achieve any particular result. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

12 Limitation of liability

To the maximum extent permitted by law, DropX and its owner will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost opportunities, lost purchases, missed drops, un-won giveaways, cancelled or rejected orders, retailer or platform account actions, or amounts you spend with third parties, arising from or relating to your use of — or inability to use — the Service, even if we've been advised of the possibility.

To the maximum extent permitted by law, our total aggregate liability for any claim relating to the Service is limited to the amount you paid DropX for the Service in the one (1) month immediately before the event giving rise to the claim. You agree these limitations are a fundamental basis of the agreement between us. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13 Changes to these policies

We may update these Terms from time to time. When we do, we'll revise the “Effective” date above, and material changes take effect when posted here. Continuing to use the Service after an update means you accept the revised Terms. If you don't agree to a change, stop using the Service and cancel any subscription.

14 Contact & support

Questions about these policies, your account, billing, or activation? Reach us through the built-in Support in the DropX app or our community on Discord. We help with payment, activation, and device changes.

© 2026 DropX. These policies combine our Terms of Use, disclaimer, and privacy summary into one page for clarity. They are not legal advice; for questions about your specific situation, consult a professional.